Our Policies
Transparency, safeguarding, and compliance — every policy that governs how we operate.
Richmond Online School maintains a comprehensive set of policies that protect our students, define our standards, and explain how we work. Choose a category below or scroll the full list.
Welfare & Safeguarding
How we protect, support, and respond to the wellbeing of every student.
Policies & Safeguarding
Overview of our commitment to student welfare, online safety, and the policies that protect our community.
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Safeguarding & Child Protection
Our formal child protection procedures, designated leads, and reporting routes for any safeguarding concern.
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E-Safety Policy
How we keep students safe online: secure platforms, monitored interactions, and digital citizenship education.
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Behaviour & Conduct Policy
Expected standards of conduct, anti-bullying procedures, and our approach to maintaining a respectful learning environment.
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Complaints Policy
How to raise a concern, our investigation process, and the steps we take to resolve issues fairly.
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Academic & Operational
Admissions, curriculum, inclusion, and the way our school runs day to day.
Admissions & Fee Policy
Our admissions process, entry requirements, fee structure, payment terms, and refund procedures.
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School Curriculum Policy
How we design our curriculum to meet IGCSE and A-Level standards while supporting individual student progress.
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School Language Policy
Our approach to English as the medium of instruction and support for students with English as an additional language.
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Inclusion Policy
Our commitment to equal access, learning support, and reasonable adjustments for students with additional needs.
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Staff Professional Development
How we support our teachers' ongoing training, safeguarding qualifications, and pedagogical excellence.
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Legal
Privacy, terms, and cookies — the legal small print.
Privacy Policy
What personal data we collect, how we use it, your rights under GDPR, and how to contact our data team.
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Terms of Use
The terms governing your use of our website, learning platform, and educational services.
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Cookies Policy
How we use cookies, what you can control, and how to manage your cookie preferences.
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